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Tuesday, 30 December 2014

Microsoft reportedly working on a fix for Lumia 930 display woes

By Daniel Rubino

Nokia Lumia 930 display

The Lumia 930 is likely to go down as one of the most divisive Lumias to date. It has not quite lived up to theLumia 920 legacy, and there are still numerous reports of overheating and screen discolorations. The latter issue is likely due to the use of AMOLED instead of LCD and Lumias have always had some purple tint issues with those types of displays.

Now, the @LumiaHelp account, which offers "global help from Microsoft technical experts for Lumia and Nokia-branded devices" has informed one owner of the Lumia 930 that a fix is on the way.
Lumia 930 display problem
In a series of tweets @LumiaHelp told user DJDB that they have identified a problem with the Lumia 930:
"We have been made aware of an issue where the displays on a limited number of Lumia 930 units are exhibiting discolourations. This phenomenon is due to the performance of the display in certain brightness conditions. However, we have identified the root cause and are currently working on a software update that will deliver improvements."
The problem in particular is related to the AMOLED display's gradient and hue, which can be off kilter at designated lighting environments. Using the Color and Brightness profile settings does not seem to address the problem either, leaving some users frustrated. 
Interestingly, you can find similar complaints about purple hue issues with the AMOLED Lumia 730 and Lumia 735 as well. It is not clear if this fix mentioned above is for all newer Lumias with AMOLED displays or just the Lumia 930.
News & Image Courtesy Windows Central

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